If we're coming at an inconvenient time for you, or if you missed our DHL driver and found a yellow card on your doormat, then choose where and when you want to receive your parcel. That way, you can be sure you'll get your parcel as quickly as possible.

Change delivery

If the scheduled delivery time isn't convenient for you, or if you'd rather collect your delivery from a DHL ServicePoint, you can change the time or location of delivery the day before delivery.

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Missed a DHL delivery?

DHL.co.uk We use cookies on this site to provide functionality, and for analytical and advertising purposes. Learn more about cookies, how we use them and how to change your cookie settings. Time slot today was initially 15:49-16:49, then it changed to 16:24-17:24. The tracking system on their website isn't up to date and still says it'll be delivered yesterday. I briefly saw a tracker of the van that said I was number 31 on the route and it was on number 17 (at 17:30) but even that bit isn't showing anymore. If you weren't at home, our driver will leave you a yellow card. You can use this card or the email from DHL to make a new delivery appointment. Choose a DHL ServicePoint, have your parcel delivered to your neighbors, around your home or arrange another home delivery.

If you weren't at home, our driver will leave you a yellow card. You can use this card or the email from DHL to make a new delivery appointment. Choose a DHL ServicePoint, have your parcel delivered to your neighbors, around your home or arrange another home delivery.

If you'd prefer to pick up your parcel at another DHL ServicePoint or want us to make another home delivery, you can tell us your delivery preferences in a few simple steps. Below you can explore the delivery options.

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Pick it up from a DHL ServicePoint

Want to pick up your parcel any time? We can deliver it to one of our DHL ServicePoints. You can choose from five DHL points near you, which may be a store or locker. We'll tell you when it's ready.

Agreed place

If you want to receive your parcel even when you might not be at home, that’s no problem. You give the courier permission to leave your parcel in a specific place around your home.

Delivery to your neighbors

If you know you won’t be at home, ask your neighbors to sign for the delivery. Remember to tell us their address, so our courier gets the right person.

Arrange a new time or day

We'd be happy to come again. Use the info on the yellow “missed DHL delivery” card to arrange another delivery time or day, including on a evening or a Saturday.

Found a yellow card on your doormat? Use the delivery code and your postal code to find out where your parcel is headed next. Or just scan the QR code with your phone. Of course, you can also schedule a delivery at a time and location that suits you. You will receive the Missed DHL Delivery card even if we have delivered the parcel to your neighbor.

Make a new delivery appointment

Do Dhl Give You A Time Slot Uk

We're there to help as soon as we can. We've put together a list of FAQs that may just provide an answer to your question.

Does Dhl Give You A Time Slot Uk

Dhl Time Slot Uk Official Site

How long will the DHL ServicePoint keep my parcel?

Seven days at most. We'll notify you when we've received your parcel and will send a reminder three days later. You'll then have a week to collect it before it's sent back to the sender.